CRM users are deterred from using Feature Factory due to the need for a separate sign-up process.
CRM users who need seamless access to Feature Factory without additional sign-up steps.
Integrate CRM user database to automatically recognise and log in users based on their email address.
Given A user's email is in the CRM database as an active account When They enter their email in Feature Factory Then They are automatically logged in without needing to sign up. Given A user's email is not recognised in the CRM database When They enter their email in Feature Factory Then They are prompted to set a password to create a new account.
This feature includes automatic login for recognised CRM emails and a password setup prompt for unrecognised emails. It does not include Single Sign-On or other complex integrations.
How to handle unrecognised emails?
Prompt users to set a password for a new account.
Ensures all users can access Feature Factory, even if not in the CRM database.