Users are unaware that their request conversations are private, which may discourage them from submitting requests.
All users submitting requests, as it reassures them about the privacy of their submissions.
Implement a subtle but noticeable banner in the 'conversation' tab of the request details page, clarifying that the conversation is private and only visible to the user and admins.
Given A user is viewing the 'conversation' tab on a request details page When The tab is accessed Then A banner displays the message: 'You are seeing this because this is a request you added. The conversation is hidden from other users, who see only the resulting request.'
The feature includes adding a privacy banner to the 'conversation' tab only. It does not include notifications or pop-ups elsewhere in the system.
How should the privacy message be displayed?
A subtle but noticeable banner within the 'conversation' tab.
Ensures users are informed about privacy without being intrusive.