Users encounter incorrect business information, such as opening times, addresses, or contact details, which can lead to inconvenience and misinformation.
All app users who rely on accurate business information for planning visits.
Implement a feature allowing users to report inaccuracies directly within the app, with options to specify the type of error and provide additional comments.
Given a user views a business listing When they notice incorrect information Then they can flag the issue using a 'Report an Issue' button at the bottom of the listing Given a user flags an issue When they submit the report Then the system records the report for review
This feature includes a reporting mechanism for incorrect business information, accessible via a button at the bottom of business listings. It does not include real-time correction or image uploads.
Where to place the report button?
At the bottom of the business listing
To ensure accessibility without being intrusive.
What types of issues can be reported?
Predefined categories like opening times, address, contact details
To streamline the reporting process and focus on common errors.