Customers struggle to amend rewards on loyalty schemes due to lack of direct access and difficulty differentiating between similar rewards.
Customers using the place branded app to manage their loyalty schemes and rewards.
Enable click-through from the 'edit loyalty scheme' screen to the specific reward details for editing, and display the associated business name on the /loyalty-rewards page.
Given A user is on the 'edit loyalty scheme' screen When They click on a reward Then They are taken directly to the reward details for editing. Given A user is on the /loyalty-rewards page When They view the list of rewards Then They see the associated business name next to each reward.
This feature includes adding navigation links for direct access to reward details and displaying business names on the rewards page. It does not include advanced UI elements like pop-ups or side panels.
How should users navigate to the rewards library?
Add a button on the main /loyalty-schemes page.
Provides clear and easy access to the rewards library.
How should users edit a specific reward?
Make rewards clickable on the individual loyalty scheme page.
Allows direct access to reward editing, improving user experience.
